Terms of purchase
In addition to the above, the purchase conditions are regulated by the laws of Hungary and the European Union.
Details of the web store operator
Company Name: Fedaykin Limited Liability Company
Company registration number: 01-09-984558
Tax number: 23791284-2-43
Bank account number: 10700488-67718412-51100005
Head office: 1214 Budapest, Hő u. 41. HUNGARY
Customer service phone number: +36 70 622 9253
The customer has the opportunity to choose or order from the products of the store. The customer can click on the selected product to view its detailed description. If you intend to purchase, you want to place the product you want to buy in a virtual basket by clicking the "Add to Cart" button. By clicking on the "View" button in the Cart, you will find the products placed in the cart during the purchase, as well as the total amount of the invoice and the delivery cost. Here they can check the correctness of their order, especially with regard to prices and quantities, which they can also modify or improve as required. The cart automatically calculates the total amount of the order.
Sending the order
If you think the quantity of products in your cart is correct, you have checked the total amount and decided that you want to buy them, you can simply click on the "Checkout" button. In our store you can buy without registration, so you can choose from three options:
do you want to log in as an already registered customer
wants to register as a new customer
you may want to buy without registration
If you have previously purchased from our store, enter the email address and password you provided during your previous registration. If you want to register as a new customer, enter your purchase information, which will be stored by the system, and you only need to log in the next time you make a purchase. For purchases without registration, enter your billing and shipping address.
In the next step, select the appropriate shipping method for you:
Home delivery (with GLS courier service)
personal pick-up at our customer service (at a pre-arranged time)
Next, you'll need to choose a payment method that's right for you:
bank transfer - (when placing your order, we will notify you by e-mail that your order is in "pending status" as soon as the amount transferred has arrived in our bank account, we will activate your order and we will send you all the necessary additional information by e-mail)
cash on delivery - (cash payment in case of home delivery, upon receipt of the shipment to the DPD courier service employee)
Paypal payment - (online payment method by credit card through the secure Paypal system)
cash - (at our customer service at a pre-arranged time)
If you agree with the contents of the order, click the "Order" button to submit the order.
Our prices are the list prices valid at the time of ordering, which can be found next to the products in the web store. The prices are gross prices, they are not charged by the buyer, however, these prices do not include the shipping cost. The shipping cost can be found during the checkout process before the order is finalized as well as in the Purchase Conditions. If there is an error or defect in the products or prices in the web store, we reserve the right to make corrections. In this case, we will inform the customer of the new data immediately after recognizing or modifying the error. The buyer can then confirm the order once more or there is a possibility for either party to withdraw from the contract.
Orders will be processed within 24 hours.
Possibility to correct data entry errors
You have the option of correcting data entry errors before pressing the "Order" button.
We will send you email feedback on all orders. This means that after you place your order, you will receive an automatic email about the receipt of your order and (later) one about your expected delivery date. For a telephone consultation, call customer service or any of the phone numbers in the email.
In our store it is possible to make bank transfers, credit card payments, personal and cash on delivery. In the latter case, the full purchase price, including shipping costs, must be paid in cash to the courier upon receipt of the shipment.
The consignments are delivered by GLS courier service. The delivery time of the product is described by the webshop during the checkout process and is also included in the confirmation e-mail. You can arrange the date of delivery by phone at the confirmation e-mail.
Our delivery rates are uniform throughout the country.
Withdrawal from delivery
If the webshop fails to fulfill its obligations under the contract because it does not have the goods specified in the contract at its disposal or is unable to provide the ordered service, it is obliged to inform the customer thereof. The online store does not enter into contracts with minors.
By accepting the commercial conditions, the customer declares that he is of legal age.
Return the product
We return the product only in its original condition and packaging, in its complete quantity and quality.
Information on the terms of the contract
The language of concluding the contract is Hungarian, the concluded contract is / is not considered to be concluded in writing. The concluded contract will be registered / not registered, it will be available / will not be available afterwards.
Right of withdrawal / Return guarantee
The customer may withdraw from the contract without giving any reasons within eight working days. The customer can exercise the right of withdrawal from the day he received the goods. The seller is obliged to refund the amount paid by the customer immediately, but no later than thirty days after the withdrawal.
The Buyer may not exercise his right of withdrawal if he has opened the packaging of the ordered cosmetic product (cream, perfume, etc.) and / or has already started its proper use.
The customer shall bear the costs incurred in connection with the return of the goods due to the exercise of the right of withdrawal. In addition, no other costs are borne by the customer. However, the seller may claim compensation for damage resulting from improper use of the goods. If the goods returned under the right of withdrawal are not in perfect, resellable condition, the customer is obliged to pay compensation if he caused the deterioration, destruction or other impossibility of returning the goods intentionally or through negligence.
If the product is found to be damaged during the opening in the presence of the person delivering it (postal delivery, courier) and the damage occurred before the receipt of the goods, we will ensure the return of the product and the cancellation of the sale immediately. Any kind of damage or lack of content during the delivery of the consignment must be included in the factual report between the transferor and the transferee! We cannot be held responsible for any subsequent lack of content or damage!
17/1999 on the exercise of the right of withdrawal. You can download the text of a government decree from the website of the National Consumer Protection Authority.
The delivered goods remain the property of the supplier until the full payment of the purchase price. In the event of erroneous, non-accepted orders, the product will be taken into stock on behalf of the “new” owner, and the consideration will be paid to the new owner after another successful sale!
Modify or cancel an order
CVIII of 2001. According to the law, when placing an order, the software of the seller's web store is immediately notified to the buyer about the fact that the order has been placed. This notice does not constitute a contract between the seller and the buyer! It merely indicates to the buyer that your order request has been registered and forwarded by our system to the seller's competent employee.
If the buyer does not receive it within 48 hours, the buyer's bidding obligations will be terminated.
The seller gives the buyer the opportunity to cancel the order electronically until the start of the order. When starting the execution of the order, the customer will be notified by e-mail and / or telephone about the expected duration of the execution and the fact of the execution, after which it is possible to cancel the order only in person or through one of the contacts under "Customer service" or "Contacts".
Subsequent changes to the order can only be made in writing by e-mail.
- Data handling:
2011 CXII. Act (Infotv.)
- Cancellation, product warranty, supplies warranty, refund
45/2014. (II. 26.) Government Decree
151/2003. (IX. 22.) Government Decree
1999 LXXVI. law
- The Treaty is governed in particular by the following legislation:
1997 CLV. Consumer Protection Act;
CVIII of 2001 Act on Electronic Commerce Services as well as Information
on certain aspects of social services;
Act V of 2013 on the Civil Code (PTK);
151/2003. (IX. 22.) on the mandatory guarantee for certain durable consumer goods;
Government Decree 45/2014 (II.26) on the detailed rules of contracts between a consumer and a business;
19/2014 (IV. 29.) NGM decree on things sold within the framework of a contract between a consumer and a business
rules of procedure for the handling of warranty and guarantee claims relating to